Agency Operations Manager

Posted: 06/02/2024


MAHUBE-OTWA is actively recruiting an Agency Operations Manager.  Seeking a passionate individual with leadership skills as well as excellent operations management and organizational effectiveness experience to help plan, direct, and coordinate Agency operations.  Performs a variety of confidential, administrative, managerial, and operational duties contributing to the development and implementation of organizational strategies, policies, and practices.

This position drives organizational initiatives and practices that contribute to the long-term excellence of the Agency, promoting its mission and vision for quality services to clients and community partners. This position also interacts regularly with the Board of Directors.

Pay: $73,424.00, salaried exempt 

Schedule: Full Time, Day Shift, Monday – Friday

Remote Work: Partially Remote 

Location(s): Detroit Lakes, MN 

Benefits: Health & Dental Insurance, Short Term Disability, Long Term Disability, Life Insurance, Vision, Retirement Plan, Holiday Pay, PTO and more… 

Why join the MAHUBE-OTWA family?

Be part of our team of passionate, purpose-driven colleagues who believe in our Agency values - Client Focused, Community Minded and Resourceful. Help us achieve our Mission to empower people to achieve self-sufficiency. Make a lasting impact in the fight against poverty and homelessness. Make a difference in the lives of others. Help us deliver tangible results that empower people and strengthen our communities. 

EEO Statement: MAHUBE-OTWA is an Equal opportunity Employer (EEO) and Affirmative Action (AA) Employer. We recruit, select, hire, transfer, promote, demote, layoff, discipline, terminate, recall, compensate, and train without regard to race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, veteran status, membership or activity in a local human rights commission, or status with regard to public assistance. We take affirmative steps to ensure that all of our company’s employment practices are free of discrimination. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible.

A COMPLETED AGENCY APPLICATION IS REQUIRED as well as 2 work related letters of reference. Please add references to your application or send separately to

Complete the application on our website WWW.MAHUBE.ORG/APPLY-NOW


  • BA or BS degree required, and one to three years of related experience.
  • Must possess supervisory skills and knowledge of administrative practices in organizational effectiveness and operations management.
  • Knowledge of principles and practices in business & management, financial & accounting, human resources, data privacy practices, and project management.
  • Knowledge of community non-profit organizations and resources.
  • Strong organizational planning and strategy skills, critical thinking and problem solving, delegation, excellent interpersonal skills and teamwork.
  • Excellent computer skills and proficiency with software and databases. 
  • Ability to effectively present information in one-to-one and group situations.
  • Strong interpersonal, organizational, planning and prioritization skills.
  • Ability to be resourceful, flexible, adaptable, and demonstrate commitment.
  • Must be able to communicate effectively both orally and in writing. 
  • Ability to recruit and supervise vendors, contractors, and or volunteers. 
  • Must be able to honor private/confidential information. 
  • Must have valid drivers’ license and must pass DHS NetStudy Clearance.