Guest Experience Rep/Front Desk
Seeking gracious, sales & hospitality-minded candidates for our award winning team. This Front Desk position involves tasks such as greeting and interacting with guests, taking reservations, checking guests in and out, responding to guest questions and needs. Ideal for candidates with strong communication skills who will take pride in striving for excellence, providing legendary customer service, and contributing to our I-Care culture. Team members in this position are cross-trained in lobby bar and kitchen tasks, too. Our company motto is "Service isn't a big thing, it's a million little things."
Position requires ability to multi-task and stand on feet for prolonged periods of time, plus the ability to lift up to 35 pounds.
Shifts are typically 7 am-3 pm and 3 pm-11 pm, and involve weekdays and weekends. Those interested in PT or FT are welcome to apply. This upscale, award winning resort hotel has 54 rooms and suites, 2 meeting rooms, a day spa, private beach, lobby bar, fitness room, pool area, and serves an extensive complimentary full hot breakfast to registered guests.
The Lodge on Lake Detroit proudly displays a Trip Advisor 5-star ranking, has been #1 of all MN hotels by satisfied guests, is recognized for its green and eco-friendly initiatives, is an 8 time MK Guertin Winner - Best Western's most prestigious top award - ranked top 1.5% of all Best Western hotels in North America. J.D. Powers awarded Best Western Premier hotels #1 in Guest Satisfaction Among Upscale Hotel Chains.
Locally owned and operated by Holland Hospitality - now in our family's 4th generation of providing excellence in hospitality.
Some benefits include: Flex plan, disability, life, voluntary supplemental insurance, dental, retirement plan, PTO and Best Western discounts.
Please apply online at www.hhlodging.com.